Stochastic petri nets in the impact of the capacity in the service in mass-produced restaurants


Authors

  • Juan Pablo Orejuela Cabrera Universidad del Valle

DOI:

https://doi.org/10.22517/23447214.17081

Keywords:

Capacity in services, Service level, Stochastic Petri nets, Mass-Produced Restaurants

Abstract

in the present paper, a methodology based on stochastic petri nets is proposed to measure the impact caused by the capacity constraints of productive factors on the level of service in mass-produced restaurants. The system under study is identified and a discrete simulation model based on Stochastic Petri Nets is developed, which considers the most representative components and characteristics of the system and the interrelations between them. The test is performed in a restaurant that serves more than 4,500 lunches on day, where the impact of the production and service stages can be identified and the most critical and its effects were characterized

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Author Biography

Juan Pablo Orejuela Cabrera, Universidad del Valle

Escuela de Ingeniería industrial

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Published

2018-06-30

How to Cite

Orejuela Cabrera, J. P. (2018). Stochastic petri nets in the impact of the capacity in the service in mass-produced restaurants. Scientia Et Technica, 23(2), 195–203. https://doi.org/10.22517/23447214.17081

Issue

Vol. 23 No. 2 (2018)

Section

Industrial

License

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